pstoilov 0 Posted August 20 Share Posted August 20 Hello, a customer of us complains that his e-mails are blocked at the recipient's side, because of error from ESET Mail Security: The error is: IP address (91.198.3228.74) was found on the cloud list of blocked addresses. We've already checked the IP against all known blacklists and it is clear. A have also checked older topics, which suggest to contact local ESET support, but all contact forms need a License ID. Could you please advice how to resolve this and to exclude the IP address from the database of blocked addresses. Thank you. Quote Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,290 Posted August 20 Administrators Solution Share Posted August 20 If you meant IP address 91.198.228.74, it is no longer blacklisted. Quote Link to comment Share on other sites More sharing options...
pstoilov 0 Posted August 20 Author Share Posted August 20 Yes, that is the IP address. It was a typo, Thank you for this information. Quote Link to comment Share on other sites More sharing options...
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