Nine10 0 Posted August 16 Share Posted August 16 I've had a user complain that my website is being blocked by your software - I've run the website through numerous internal and external malware scans and have come up clean. Are you able to tell me what is triggering the block on this page or if it is a false positive? https://pasteboard.co/OfTTXHc7iICJ.png Thank you for your time. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted August 16 Administrators Share Posted August 16 The IP address will be unblocked shortly. Quote Link to comment Share on other sites More sharing options...
Nine10 0 Posted August 16 Author Share Posted August 16 Marcos, Great, so to confirm this was a false positive? Just want to let the user know why it was blocked so they feel safe using the website. Thanks for your help! Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,277 Posted August 17 Administrators Share Posted August 17 Well, there was malware on the IP address in the past but now it should be clean and ok to unblock. Quote Link to comment Share on other sites More sharing options...
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