david811 0 Posted August 16 Share Posted August 16 Help please. I had an eset account when I purchased the computer (years ago), and they set up a phantom account (i believe). after all this time, I signed into it by accident, and now I cannot get back to the normal start screen and my pin/password for myself as the user. How do I get out of the phantom account and back to the normal log in screen? Any help is appreciated. Thank you. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted August 16 Administrators Share Posted August 16 You should log into your ESET HOME account and unmark the device as missing. Please provide your public license ID in the form of XXX-XXX-XXX so that I could check it out as well. Quote Link to comment Share on other sites More sharing options...
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