The Next Generation of ESET Remote Administrator version 6 has been released

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The Next Generation of ESET Remote Administrator version 6.1.28 is available. 
 
ESET has released globally the version 6 business products following the release on December 11th, 2014, in North America.
 
ESET Remote Administrator 6 (ERA) is a successor to ESET Remote Administrator version 5. However, ERA 6 introduces a new architecture compared to earlier versions of ERA. The ESET Remote Administrator Server is still the central point of communication used to administer client computers; however, in ERA 6 there are a number of new components that you can deploy to create the best solution for your specific environment.

ESET Remote Administrator 6—FAQ / What's new?

 
New Features

• Server / Proxy architecture
• Computer/Group centric approach
• A new web-console with drill-down capabilities
• ESET Remote Administrator now runs on Linux too
• Automatic RIP & Replace during installation
• Support for the virtual environment
• Role-based management
• Improved policy management
• Configurable triggers
• New approach towards tasks
• Drastically enhanced reporting options
• Customizable notifications
• Simplified product deployment
• New licensing system
• Strengthened security
• Rogue detection sensor
• And more...

For more information about the new version 6 business products, see What's new in ESET version 6 business products or contact your local reseller, distributor or ESET office.
 
Important Note for ESET Managed Service Providers (MSPs): If you are using any RMM plug-ins for ESET (Kaseya, LabTech, Pulseway) and/or are using ESET’s MSP Licensing system (MLS/EMU), please note that MSP licensing, plug-ins, and an updated management API will not be available to support ERA version 6 for the global release. These updates are planned for a later release.

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Known Issues and Changelogs

 

For a detailed list of known issues, see Known issues for version 6 ESET business products.

 

Detailed changelog for the version compared between North America release and the global release can be found on the product Download page (the page is hyperlinked below): 

 

ESET Remote Administrator 

 

I need help with ERA 6, what support resources are available?

ESET provides support in the form of User Guides, fully localized application help, online Knowledgebase, and applicable to your region, chat, email or phone support.

• The ESET Remote Administrator Basic Setup Guide contains step-by-step instructions to install the ERA Server and deploy the Agent to client computers.

• ESET Remote Administrator 6 User Guide contains comprehensive reference information for system settings, configurations, installation scenarios and more.

• Visit www.eset.com/contact to email ESET technical support or for personalized assistance in North America, call 619-630-2400 (6:00am - 6:00pm Pacific Time, Monday - Friday).

• For other questions, such as troubleshooting, FAQs and tutorial videos, you can search the ESET Knowledgebase. To see a list of all ESET Remote Administrator Knowledgebase articles, click here

• For ERA videos, see the ESET Knowledgebase YouTube channel or access the videos directly from ESET by visiting the following Knowledgebase video articles:

  How do I perform a push installation using the ESET Remote Administrator Web Console? (6.x)

  How do I deploy the ERA Agent from the ESET Remote Administrator Web Console?

  How do I install ESET Remote Administrator Server (6.x)?