After changing password of ESET Protect on-prem, can not login ESET Inspect on-prem. How can I resolve it?

[Dracarys_jake 0]

Hi all

We are changing all system password regularly. 

After changing password of ESET Protect on-prem, can not login ESET Inspect on-prem. I think it can't get the changed password information for the EP, how can I update it?

[Marcos 5,742]

The user that you log in to EEI is created in ESET PROTECT with "ESET Inspect user permission set". If you don't know the password for this user, you can edit user settings and reset the password.