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Posted

Hi, I would like to report the issue that I'm facing atm. Suddenly, my pc continuously crashes and the reason is from Eset service.
I followed the instruction from the technician and collected a log, but i don't know where to submit it so please guide me.

  Thanks for your helps!

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Posted

Please carry on as follows:

  1. When the issue occurs, enable advanced operating system logging under Tools -> Diagnostics -> Advanced logging in the advanced setup
  2. After 1-2 minutes stop logging
  3. Collect logs with ESET Log Collector and upload the generated archive to a safe location (e.g. OneDrive, Dropbox,...) and drop me a personal message with a download link.

 

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