Josi 0 Posted July 18 Posted July 18 Attempting to renew with a product I purchased at a store. Getting an error message Activation Failed, The activation key you entered is invalid. Error Code: ACT.5 Can you assist me with this please?
Administrators Marcos 5,468 Posted July 18 Administrators Posted July 18 Please provide your public license ID in the form of XXX-XXX-XXX.
Josi 0 Posted July 18 Author Posted July 18 I have entered the activation code with the dashes as it appears on the card however it is still giving me the error message that the code is invalid.
Administrators Marcos 5,468 Posted July 18 Administrators Posted July 18 Please drop me a personal message with the activation key enclosed.
Administrators Marcos 5,468 Posted July 18 Administrators Posted July 18 When did you purchase the box? If this year, please contact the retailer and ask for a valid activation code. This one has already expired.
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