Automatic Definitions update of ESET SMART SECURITY Premium not work! only manual updates...

[Guest Just a client]

Dear ESET Sirs, please check what happened after the latest module updates or definitions of ESET Smart Security Premium, as routine tasks and updates for 2025 simply appear in the task scheduler! There was no time change on the device and the update only occurs normally if a manual check for updates is performed.

Sincerely disappointed that local support in the country is not working at the moment! Can you check what could happen as I looked everywhere on the site to see how I could resolve this automatic checks issue and I didn't find anything. Even resetting the options to default doesn't fix this. I hope this is just a one-off thing.

 

If there's a suggestion, please tell me how.

[itman 1,799]

Are you using a proxy server?

[Marcos 5,441]

Please sign up for this forum and then carry on as follows:

1. Enable diagnostic logging verbosity in the advanced setup:
2. After 12-24 hours collect logs with ESET Log Collector and upload the generated archive here.

[Guest Guest Just a client]

No proxy.

 

I don't know how the task changed to year 2025 and its a problem. One way I found: Delete the task on ESET and create a new.

ESET change the tasks of Clients or Suspicious Malware?

 

PS: Nothing found at machine after tested with 5 AV scanners.

[itman 1,799]

3 hours ago, Guest Guest Just a client said:

I don't know how the task changed to year 2025 and its a problem. One way I found: Delete the task on ESET and create a new.

If you are referring to Eser default Scheduled Tasks; the dates shown there are populated when Eset is installed. Thereafter, the dates are updated by the Eset app itself. If the dates shown in the Eset Scheduled Tasks section show 2025 as the year, the only way I know this could happen is if your Win installation internal date was changed to 2025.

[Guest Guest]

ESET protect against Malware that can modify ESET update Tasks?

[Marcos 5,441]

4 minutes ago, Guest Guest said:

ESET protect against Malware that can modify ESET update Tasks?

It should be impossible for malware to tamper with ESET's settings especially when self-defense is turned on.