False positive on website

[cushty 0]

hi, how can we ask ESET to review our website and remove the false positive, my client got a block to say the website is dangerous, our hosting servers have scanned the website with multiple scanners and it is clean, also will we need to email every virus scanner software to do the same thing? thanks

[Marcos 5,451]

What's the website in question?

[cushty 0]

Hi, thanks for getting back to me, am I able to delete this thread once we sought the issue, as we only have a one page website and we don not want the thread live in the serps, or can I send the domain privately? thanks

[Marcos 5,451]

You can submit it to ESET for a check as per the instructions at https://support.eset.com/en/kb141.

[cushty 0]

yep I have sent an email via that KB, thanks