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Posted

I received a notification through web interface for ESET UPDATE on-prem update from version 11.0.199.0 up to version 11.1.756.0. 
I followed the instructions but unfortunately the update has not been successfully completed. 

image.thumb.png.f9db9bd26f23205bd7a02151a09ead31.png

When I try to manually proceed by clicking on the new software version I receive the following error. Any advise?

image.png.b2608c851789e7a918cf2b91a3c5f417.png

image.png.7f723333b01a58ba7a75d699b1837404.png

  • ESET Staff
Posted

Please in case of upgrade of PROTECT itself, use update indication as shown in upper menu bar. Unfortunately action you used is not suitable for updating PROTECT Server / Console components, or more precisely, those components are excluded from one-click action offered, so that PROTECT is not updated unintentionally.

This inconsistency and misleading action offered to users should be no longer present in newer releases.

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