Jump to content

Can't create exclusion for false positive warnings


Recommended Posts

Hello there,

Like the title states I can't create any exclusions for false positives. The web console notes me that with just "Failed to create exclusion(s)".
Could anybody explain why cause the web console doesn't ...

Or is there any place I can look for it in detail?

 

Greetings

Link to comment
Share on other sites

  • Administrators

Please post a couple of screeenshots to demonstrate what you had done before the error occurred.

Link to comment
Share on other sites

Posted (edited)

I just click on Detections on the left menubar then select a detection and choose "Create exclusion" from the context menu. Further more I configure the exclusion and try to save it.

 

Edited by PEASANT_KING
Link to comment
Share on other sites

  • Administrators

What is the detection name and which of the 3 exclusion criteria did you select?

image.png

Please provide logs collected with ESET Log Collector from a machine where the exclusion doesn't work.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...