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Error: Response reach the rate limit (code: 8) for request Era.....

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Guest IksDe

Hello, we have an error:

Error: Response reach the rate limit (code: 8 for request Era.....

while connecting the agent to the protect cloud.


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  • Administrators

Please check also C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html for possible errors. If the cause of the error is not obvious, raise a support ticket and supply it along with trace.log for perusal.

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