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Uninstall ESET Antivirus Does Not Work - How to Uninstall "ESET Endpoint Antivirus"

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I have a desktop and a laptop computers that have "ESET Endpoint Antivirus Installed" by my workplace IT Dept.  I have since retired, and no longer work for the Company, and the ESET license has been expired for some time.  I wish to remove ESET AV but the "uninstall" at { Start --> Settings--> Control Panel --> Programs & Features --> Uninstall } has never worked,

OS on both computers: Windows 10

ESET Product:  ESET Endpoint Antivirus (product version:  9.1.2060.0)

I am not an IT guy, just an average computer user.  I have searched around a bit and am not confident of which method to do this.  Can someone point me to the appropriate link for an uninstall procedure for this product please?

A youtube video would be very helpful as well.  Screen capture of expired product & license details is attached.


Thank You!


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