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Nejde predlzenie licencie Eset Internet Security


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Ahojte,

pre kolegynu sa snazim obnovit predplatne pre Eset Internet Security. Pomocou uctu Eset Home sa dostanem na spravu predplatneho, kde vidim notifikaciu, ze predplatne skoncilo. Ked ju rozkliknem, tak tam mam tlacidlo Obnovit, no po jeho stlaceni sa nic nestane. Je este mozne obnovit predplatne pre Eset Internet Security alebo je potrebne zakupit licenciu pre novsi produkt, napr. Eset Home Security Essential?

A podotazka - aky produkt je co najviac podobny svojimi funkciami pre Eset Internet Security? Je to spominany Eset Home Security Essential?

Dakujem.

P.S. Potreboval by som to vyriesit vramci tohto vikendu, preto skusam ziadat o radu tu a nie na podpore.

Eset.png

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Momentalne evidujeme problem s licencnym systemom a aktivne ho riesime. Je mozne, ze tlacidlo Obvnovit nefunguje prave z tohoto dovodu, odporucame preto vyskusat obnovu licencie neskor. V priebehu dna by mal byt problem odstraneny.

ESET Home Security Essential je novy nazov predplatneho, s ktorym dostavate produkt ESET Internet Security.

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