Ggggghhh 0 Posted May 31 Share Posted May 31 My verification email isn't arriving. How does that get fixed? 3B3-U4K-GWD Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted May 31 Administrators Share Posted May 31 A verification email was sent to the license owner's email address tXXXXXXXXXXn@mXXXXXXXc.com. Link to comment Share on other sites More sharing options...
Ggggghhh 0 Posted May 31 Author Share Posted May 31 That's not the correct email...how do I update the license owners email? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted May 31 Administrators Share Posted May 31 Did you purchase the license through https://www.eset.com? Link to comment Share on other sites More sharing options...
Ggggghhh 0 Posted May 31 Author Share Posted May 31 No, I bought it from a local retailer. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted May 31 Administrators Share Posted May 31 I would suggest contacting the retailer since the license is registered to a person from a healthcare technology company judging from the domain. Link to comment Share on other sites More sharing options...
Ggggghhh 0 Posted May 31 Author Share Posted May 31 That seems unlikely. Maybe more clarification will help. I bought an Eset security license activation key...are you saying that key was associated with the wrong email address before I got the activation key (which I received on the receipt from the local retailer)? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted May 31 Administrators Share Posted May 31 If 3B3-U4K-GWD is your public license ID, the license is already registered as I have mentioned above and it will be necessary to contact the retailer to find out what happened. Link to comment Share on other sites More sharing options...
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