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Encrytion failed to start


eornate

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  • ESET Staff

Hi @eornate,

Could you acquire this log for me: https://support.eset.com/en/kb7123-eset-encryption-diagnostics-tool and DM me with it.

I shall let you know what the problem is, if I cannot see one, a ticket shall need to be submitted, but we can sort that after I have taken a look if needed.

Thank you,

Kieran

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1 minute ago, Kstainton said:

Hi @eornate,

Could you acquire this log for me: https://support.eset.com/en/kb7123-eset-encryption-diagnostics-tool and DM me with it.

I shall let you know what the problem is, if I cannot see one, a ticket shall need to be submitted, but we can sort that after I have taken a look if needed.

Thank you,

Kieran

Thanks your quickly response.

Yes, i will.

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