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How to delete virus that eset can't delete.


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log files

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quarantine

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Hello everybody. Recently eset found a virus that cannot be removed. 4 identical ones were deleted and 2 more were not.

It said a threat has been detected in the firware and you need help. How do I delete it? Thanks.
p.s. on screen ukranian lang.

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It is possible to delete it but you must be extremely careful what you delete, otherwise you could render the system unbootable:

  1. Run as administrator:
    mountvol /s x:
  2. On drive X: delete the files detected by ESET. Caution: Do not delete any other files.
  3. Run as administrator:
    mountvol /d x:
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thanks!
commands for me that works in windows 11 slightly different
mountvol x: /s
mountvol x: /d
and I also managed to see drive x only through Explorer++ with admin
and there I didn't find all the files but cleaned them just by clicking local disk x scan by eset through Explorer++ and then he cleaned them.
https://superuser.com/questions/662823/how-do-i-mount-the-efi-partition-on-windows-8-1-so-that-it-is-readable-and-write

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