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No module eset_rtp is built after kernel-upgrade to 5.15.0-106


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Hi,

after the kernel upgrade to Ubuntu 22.04.4 LTS (GNU/Linux 5.15.0-106-generic x86_64), there is no module eset-rtp built ...

 

systemctl restart eea  # should initiate the rebuild of the missing module

systemctl status eea

 

 

root@ubuntu:~# systemctl status eea
● eea.service - ESET Endpoint Antivirus
     Loaded: loaded (/lib/systemd/system/eea.service; enabled; vendor preset: enabled)
     Active: active (running) since Thu 2024-05-09 10:41:37 CEST; 1s ago
    Process: 52939 ExecStartPre=/opt/eset/eea/lib/install_scripts/check_start.sh (code=exited, status=0/SUCCESS)
    Process: 52965 ExecStartPost=/opt/eset/eea/lib/install_scripts/launch_gui_all_users.sh (code=exited, status=0/SUCCESS)
   Main PID: 52957 (startd)
      Tasks: 38 (limit: 14213)
     Memory: 159.1M
        CPU: 7.293s
     CGroup: /system.slice/eea.service
             ├─52957 /opt/eset/eea/sbin/startd
             ├─52958 /opt/eset/eea/lib/logd
             ├─52959 /opt/eset/eea/lib/scand
             ├─52960 /opt/eset/eea/lib/sysinfod
             ├─52961 /opt/eset/eea/lib/updated
             ├─52962 /opt/eset/eea/lib/licensed
             ├─52963 /opt/eset/eea/lib/utild
             ├─52964 /opt/eset/eea/lib/vapmd
             ├─52966 /opt/eset/eea/lib/confd
             ├─53006 /opt/eset/eea/lib/oaeventd
             ├─53013 /opt/eset/eea/lib/wapd
             └─53028 /opt/eset/eea/lib/execd

Mai 09 10:41:36 ubuntu systemd[1]: Starting ESET Endpoint Antivirus...
Mai 09 10:41:37 ubuntu systemd[1]: Started ESET Endpoint Antivirus.
Mai 09 10:41:38 ubuntu oaeventd[53006]: ESET Endpoint Antivirus-Fehler: Syscall init_module returns error: No such file or directory
Mai 09 10:41:38 ubuntu oaeventd[53006]: ESET Endpoint Antivirus-Fehler: Initialization of system handler for on-access scan has failed. Please update your OS and restart your computer, then check system logs.

 

 

Any hints?

 

Regards,

Andreas

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I have experienced the same issue with 5.15.0-106.116 and Linux Mint.  After installing the kernel, ESET indicates that real time protection is off.  I used Timeshift to back out the updated kernel and ESET starts up fine.

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I will confirm.

My system (is up to date)

Linux Mint 21.3 x64

Linux mkepler 6.5.0-35-generic #35~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue May  7 09:00:52 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

 

 

LOG:

May 15 07:44:54 mkepler systemd[1]: Starting ESET Server Security...
May 15 07:45:04 mkepler check_start.sh[10884]: Skipping BTF generation for /var/opt/eset/efs/eventd/eset_rtp/eset_rtp.ko due to unavailability of vmlinux
May 15 07:45:11 mkepler check_start.sh[11276]: Skipping BTF generation for /var/opt/eset/efs/ewap/eset_wap/eset_wap.ko due to unavailability of vmlinux
May 15 07:45:15 mkepler systemd[1]: Started ESET Server Security.
May 15 07:45:27 mkepler systemd[1]: Stopping ESET Server Security...
May 15 07:45:27 mkepler systemd[1]: Stopped ESET Server Security.
May 15 07:45:27 mkepler systemd[1]: Starting ESET Server Security...
May 15 07:45:29 mkepler systemd[1]: Started ESET Server Security.
May 15 07:46:37 mkepler licensed[11374]: ESET Server Security Notice: ESET Server Security for Linux: Activation was successful with license ******************
May 15 07:48:53 mkepler updated[11372]: ESET Server Security Notice: Detection Engine was successfully updated to version 29228 (20240515).
May 15 07:48:54 mkepler kernel: [ 1021.851373] ESET Web access protection module 1.0 <www.eset.com> loaded
May 15 07:48:54 mkepler kernel: [ 1021.922505] eset_rtp: cannot find 64-bit syscall table
May 15 07:48:54 mkepler oaeventd[11651]: ESET Server Security Error: Syscall init_module returns error: No such file or directory
May 15 07:48:54 mkepler oaeventd[11651]: ESET Server Security Error: Initialization of system handler for on-access scan has failed. Please update your OS and restart your computer, then check system logs.
May 15 07:48:55 mkepler systemd[2359]: Starting ESET Server Security user monitoring service...
May 15 07:48:59 mkepler systemd[2359]: Finished ESET Server Security user monitoring service.
May 15 07:54:44 mkepler systemd[1]: Stopping ESET Server Security...
May 15 07:54:44 mkepler systemd[2359]: Stopped ESET Server Security user monitoring service.
May 15 07:54:45 mkepler kernel: [ 1372.765046] ESET Web access protection module 1.0 <www.eset.com> unloaded
May 15 07:54:46 mkepler systemd[1]: Stopped ESET Server Security.
May 15 07:54:46 mkepler systemd[1]: Starting ESET Server Security...
May 15 07:54:48 mkepler kernel: [ 1375.525415] ESET Web access protection module 1.0 <www.eset.com> loaded
May 15 07:54:48 mkepler kernel: [ 1375.537052] eset_rtp: cannot find 64-bit syscall table
May 15 07:54:48 mkepler oaeventd[13153]: ESET Server Security Error: Syscall init_module returns error: No such file or directory
May 15 07:54:48 mkepler oaeventd[13153]: ESET Server Security Error: Initialization of system handler for on-access scan has failed. Please update your OS and restart your computer, then check system logs.
May 15 07:54:49 mkepler systemd[1]: Started ESET Server Security.
May 15 07:54:49 mkepler systemd[2359]: Starting ESET Server Security user monitoring service...
May 15 07:54:49 mkepler systemd[2359]: Finished ESET Server Security user monitoring service.
May 15 07:55:01 mkepler cron[1059]: (*system*eset-efs) RELOAD (/etc/cron.d/eset-efs)
May 15 12:00:02 mkepler updated[13139]: ESET Server Security Notice: Detection Engine was successfully updated to version 29229 (20240515).
May 15 12:59:49 mkepler updated[13139]: ESET Server Security Notice: Modules were successfully updated.
May 15 15:00:02 mkepler updated[13139]: ESET Server Security Notice: Detection Engine was successfully updated to version 29230 (20240515).

Edited by mkepler
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  • Solution

Solved with update, see https://www.eset.com/us/business/download/endpoint-antivirus-linux/

Version 10.3.4.0

  • Added: Support of Ubuntu 24.04 LTS
  • Fixed: Compilation of eset_rtp and eset_wap fails with latest kernel versions
Edited by abyss02
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