abyss02 0 Posted May 9, 2024 Posted May 9, 2024 Hi, after the kernel upgrade to Ubuntu 22.04.4 LTS (GNU/Linux 5.15.0-106-generic x86_64), there is no module eset-rtp built ... systemctl restart eea # should initiate the rebuild of the missing module systemctl status eea root@ubuntu:~# systemctl status eea ● eea.service - ESET Endpoint Antivirus Loaded: loaded (/lib/systemd/system/eea.service; enabled; vendor preset: enabled) Active: active (running) since Thu 2024-05-09 10:41:37 CEST; 1s ago Process: 52939 ExecStartPre=/opt/eset/eea/lib/install_scripts/check_start.sh (code=exited, status=0/SUCCESS) Process: 52965 ExecStartPost=/opt/eset/eea/lib/install_scripts/launch_gui_all_users.sh (code=exited, status=0/SUCCESS) Main PID: 52957 (startd) Tasks: 38 (limit: 14213) Memory: 159.1M CPU: 7.293s CGroup: /system.slice/eea.service ├─52957 /opt/eset/eea/sbin/startd ├─52958 /opt/eset/eea/lib/logd ├─52959 /opt/eset/eea/lib/scand ├─52960 /opt/eset/eea/lib/sysinfod ├─52961 /opt/eset/eea/lib/updated ├─52962 /opt/eset/eea/lib/licensed ├─52963 /opt/eset/eea/lib/utild ├─52964 /opt/eset/eea/lib/vapmd ├─52966 /opt/eset/eea/lib/confd ├─53006 /opt/eset/eea/lib/oaeventd ├─53013 /opt/eset/eea/lib/wapd └─53028 /opt/eset/eea/lib/execd Mai 09 10:41:36 ubuntu systemd[1]: Starting ESET Endpoint Antivirus... Mai 09 10:41:37 ubuntu systemd[1]: Started ESET Endpoint Antivirus. Mai 09 10:41:38 ubuntu oaeventd[53006]: ESET Endpoint Antivirus-Fehler: Syscall init_module returns error: No such file or directory Mai 09 10:41:38 ubuntu oaeventd[53006]: ESET Endpoint Antivirus-Fehler: Initialization of system handler for on-access scan has failed. Please update your OS and restart your computer, then check system logs. Any hints? Regards, Andreas
abyss02 0 Posted May 15, 2024 Author Posted May 15, 2024 Can anyone confirm this? This happens here on all servers, also with the new update to *-107 ...
Thibetus 0 Posted May 15, 2024 Posted May 15, 2024 I have experienced the same issue with 5.15.0-106.116 and Linux Mint. After installing the kernel, ESET indicates that real time protection is off. I used Timeshift to back out the updated kernel and ESET starts up fine.
mkepler 0 Posted May 15, 2024 Posted May 15, 2024 (edited) I will confirm. My system (is up to date) Linux Mint 21.3 x64 Linux mkepler 6.5.0-35-generic #35~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue May 7 09:00:52 UTC 2 x86_64 x86_64 x86_64 GNU/Linux LOG: May 15 07:44:54 mkepler systemd[1]: Starting ESET Server Security... May 15 07:45:04 mkepler check_start.sh[10884]: Skipping BTF generation for /var/opt/eset/efs/eventd/eset_rtp/eset_rtp.ko due to unavailability of vmlinux May 15 07:45:11 mkepler check_start.sh[11276]: Skipping BTF generation for /var/opt/eset/efs/ewap/eset_wap/eset_wap.ko due to unavailability of vmlinux May 15 07:45:15 mkepler systemd[1]: Started ESET Server Security. May 15 07:45:27 mkepler systemd[1]: Stopping ESET Server Security... May 15 07:45:27 mkepler systemd[1]: Stopped ESET Server Security. May 15 07:45:27 mkepler systemd[1]: Starting ESET Server Security... May 15 07:45:29 mkepler systemd[1]: Started ESET Server Security. May 15 07:46:37 mkepler licensed[11374]: ESET Server Security Notice: ESET Server Security for Linux: Activation was successful with license ****************** May 15 07:48:53 mkepler updated[11372]: ESET Server Security Notice: Detection Engine was successfully updated to version 29228 (20240515). May 15 07:48:54 mkepler kernel: [ 1021.851373] ESET Web access protection module 1.0 <www.eset.com> loaded May 15 07:48:54 mkepler kernel: [ 1021.922505] eset_rtp: cannot find 64-bit syscall table May 15 07:48:54 mkepler oaeventd[11651]: ESET Server Security Error: Syscall init_module returns error: No such file or directory May 15 07:48:54 mkepler oaeventd[11651]: ESET Server Security Error: Initialization of system handler for on-access scan has failed. Please update your OS and restart your computer, then check system logs. May 15 07:48:55 mkepler systemd[2359]: Starting ESET Server Security user monitoring service... May 15 07:48:59 mkepler systemd[2359]: Finished ESET Server Security user monitoring service. May 15 07:54:44 mkepler systemd[1]: Stopping ESET Server Security... May 15 07:54:44 mkepler systemd[2359]: Stopped ESET Server Security user monitoring service. May 15 07:54:45 mkepler kernel: [ 1372.765046] ESET Web access protection module 1.0 <www.eset.com> unloaded May 15 07:54:46 mkepler systemd[1]: Stopped ESET Server Security. May 15 07:54:46 mkepler systemd[1]: Starting ESET Server Security... May 15 07:54:48 mkepler kernel: [ 1375.525415] ESET Web access protection module 1.0 <www.eset.com> loaded May 15 07:54:48 mkepler kernel: [ 1375.537052] eset_rtp: cannot find 64-bit syscall table May 15 07:54:48 mkepler oaeventd[13153]: ESET Server Security Error: Syscall init_module returns error: No such file or directory May 15 07:54:48 mkepler oaeventd[13153]: ESET Server Security Error: Initialization of system handler for on-access scan has failed. Please update your OS and restart your computer, then check system logs. May 15 07:54:49 mkepler systemd[1]: Started ESET Server Security. May 15 07:54:49 mkepler systemd[2359]: Starting ESET Server Security user monitoring service... May 15 07:54:49 mkepler systemd[2359]: Finished ESET Server Security user monitoring service. May 15 07:55:01 mkepler cron[1059]: (*system*eset-efs) RELOAD (/etc/cron.d/eset-efs) May 15 12:00:02 mkepler updated[13139]: ESET Server Security Notice: Detection Engine was successfully updated to version 29229 (20240515). May 15 12:59:49 mkepler updated[13139]: ESET Server Security Notice: Modules were successfully updated. May 15 15:00:02 mkepler updated[13139]: ESET Server Security Notice: Detection Engine was successfully updated to version 29230 (20240515). Edited May 15, 2024 by mkepler
Solution abyss02 0 Posted May 15, 2024 Author Solution Posted May 15, 2024 (edited) Solved with update, see https://www.eset.com/us/business/download/endpoint-antivirus-linux/ Version 10.3.4.0 Added: Support of Ubuntu 24.04 LTS Fixed: Compilation of eset_rtp and eset_wap fails with latest kernel versions Edited May 15, 2024 by abyss02
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