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Virtual Appliance repository not working.


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Hi,

I just the installed ESET Protect On-Prem 11 Virtual Appliance (Hyper-V) wanting to migrate from v10 on Windows. I am having problems with the repo. I am unable to create any installers as the repo seems empty: 

image.png.940c91f2e17a46eb5c038ca4c1b74764.pngimage.png.6f338be7bf51dc3f191c36b9e2fb9760.png

Internet connection is working fine (I logged on and got my licenses) and also External services seem to be connected. I tried changing the repo from AUTOSELECT to hxxp://repositorynocdn.eset.com/v1 as suggested in [KB7811] ESET PROTECT On-Prem repository is not working to no avail. Am I missing something?

Regards,

Casper

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What exactly happens when you click Select?

image.png

I'm presented with a list of available products:

image.png

When I choose one, it will be selected:

image.png

 

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Posted (edited)

I get this without any selectable options:
image.png.aaab685d97b329add8a97e0285107cb5.png

Edited by budtz
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Please raise a support ticket. The communication with the repository will need to be checked by the support personnel.

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Thanks Marcos. This morning it was all of a sudden working. Not sure why. Thanks again. 

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