Felipe osorio 0 Posted April 10 Share Posted April 10 Hi, we have a problem with ESET Protect on Premise, in which in the path C:\ProgramData\ESET\Bridge\Proxies\Nginx\logs there is a file called error.log_2024_4_1_13_23_36 which occupies 349Gb of storage on a 500GB disk. This has caused problems storing data locally resulting in 0 free space. We want to know why this happens and how we can prevent it from happening again. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted April 10 Administrators Share Posted April 10 Please check if the logging verbosity is set to Warning in an ESET Bridge policy: If this is not the case, please raise a support ticket to investigate the cause of the extensive logging. Link to comment Share on other sites More sharing options...
Felipe osorio 0 Posted April 10 Author Share Posted April 10 Thanks Marcos. How do I raise a ticket support if the case? Link to comment Share on other sites More sharing options...
Felipe osorio 0 Posted April 12 Author Share Posted April 12 Hi Marcos! We look into the ESET Protect configuration and see that this option was on Warning: How this should be seted to prevent for making a whole file log of 300 GB again? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted April 13 Administrators Share Posted April 13 Please raise a support ticket by going through the troubleshooting wizard https://go.eset.com/contact-support/ until you reach the option to contact technical support. Link to comment Share on other sites More sharing options...
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