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huge problem with ESET Bridge logs taking up 349 GB of storage.


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Hi, we have a problem with ESET Protect on Premise, in which in the path C:\ProgramData\ESET\Bridge\Proxies\Nginx\logs there is a file called error.log_2024_4_1_13_23_36 which occupies 349Gb of storage on a 500GB disk. This has caused problems storing data locally resulting in 0 free space. We want to know why this happens and how we can prevent it from happening again.

Log_ESET.JPG

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Please check if the logging verbosity is set to Warning in an ESET Bridge policy:

image.png

If this is not the case, please raise a support ticket to investigate the cause of the extensive logging.

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Hi Marcos! 

We look into the ESET Protect configuration and see that this option was on Warning:

image.thumb.png.a91891fc879834d8dd7ddea9f3d7c493.png

How this should be seted to prevent for making a whole file log of 300 GB again?

 

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