jimwillsher 65 Posted February 4, 2015 Posted February 4, 2015 Hi In V5 we prevented users from disabling real-time file system protection. I don't see any option in v6 to do this (in ERA). We've applied password-protection to settings but it doesn't see to affect this. Could somebody highlight where this setting is please? Many thanks Jim
Administrators Marcos 5,735 Posted February 4, 2015 Administrators Posted February 4, 2015 Just to make sure, don't those users have administrator rights? UAC prevent users from temporarily disabling protection unless they have admin rights.
jimwillsher 65 Posted February 4, 2015 Author Posted February 4, 2015 Thanks Marcos. Some have admin rights and some don't, but that's only to allow them to run some legacy software that only runs with admin rights. We still don't want them disabling ESET. Many thanks Jim
Administrators Marcos 5,735 Posted February 4, 2015 Administrators Posted February 4, 2015 I've asked the engineers if it could be considered a feature for next builds.
geosoft 18 Posted February 4, 2015 Posted February 4, 2015 If you password protect the antivirus configuration, it should prevent users from disabling.
jimwillsher 65 Posted February 4, 2015 Author Posted February 4, 2015 Hi geosoft I agree, it should but it doesn't (in ESET EEA 6). It did in V5. Jim
geosoft 18 Posted February 4, 2015 Posted February 4, 2015 Actually, this appears to be a bug. If you pause through the context menu in the system tray the password is not required. But, if you use the pause button within the gui, password is required. I think Marcos needs to report this up.
Administrators Marcos 5,735 Posted February 6, 2015 Administrators Posted February 6, 2015 Actually, this appears to be a bug. If you pause through the context menu in the system tray the password is not required. It was confirmed to be a feature as only users with administrator rights can disable protection temporarily, however, I've asked the engineers to reconsider it.
ccullamco 0 Posted March 23, 2015 Posted March 23, 2015 I tried adding privledge users with Version 5.2.22.0 and users on MAC are still able to disable the protection. Is it happening on this version of 5 as well? hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2823
Administrators Marcos 5,735 Posted March 23, 2015 Administrators Posted March 23, 2015 I tried adding privledge users with Version 5.2.22.0 and users on MAC are still able to disable the protection. Is it happening on this version of 5 as well? If non-privileged users can disable protection then it should be considered a bug. However, I assume this is one of the things that is tested during pre-release QA tests.
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