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Only Safe Mode with Uninstaller


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Hi, i'm happy to join you, I hope this is the right place for the question.

I wanted to ask about the requirement of running the uninstaller program only in safe mode. We sometimes run into problems with some of our customer's computers while rebooting to safe mode, and having the option to try to run the uninstaller in normal mode, whilst for sure less effective, could be a great middle ground.

If I recall correctly, there was a possibility of skipping this requirement with the old uninstaller, which was used with Windows XP, Windows Vista and maybe 7.

Thank you!

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The Uninstall tool must be run in safe mode when product services and drivers are not running. The tool cannot be run in normal mode to remove ESET.

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