Felipe osorio 0 Posted March 21 Posted March 21 Hi! We want to install a Package of ESET Agent on Windows 7 computers but we receive the same error of the SO being too old. I also download a 10.1 version of the agent from this site: https://support.eset.com/en/kb6114-download-an-earlier-version-of-eset-protect-and-its-components but it falis due to the agent already installed on the machine. How can I install this software?
Most Valued Members ewong 8 Posted March 22 Most Valued Members Posted March 22 Try using the ESET Uninstaller [https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool. You need to be in safe mode to run this uninstaller. Once you've uninstalled it, you can run the v10.1 agent. Though I would hazard a guess you'd need to install the v9.1 I installed the v9.1 just yesterday on a Win7 system.
Administrators Marcos 5,450 Posted March 22 Administrators Posted March 22 Agent 10.x can be installed on Windows 7 SP1 with latest Windows updates (at least KB4474419 and KB4490628): https://help.eset.com/protect_install/10.1/en-US/windows.html
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