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We need to install an ESET Manegement Agent on a Windows 7 Computer.


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Hi! We want to install a Package of ESET Agent on Windows 7 computers but we receive the same error of the SO being too old. I also download a 10.1 version of the agent from this site: 

https://support.eset.com/en/kb6114-download-an-earlier-version-of-eset-protect-and-its-components but it falis due to the agent already installed on the machine.

How can I install this software?

 

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Try using the ESET Uninstaller [https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool.  You need to be in safe mode to run this uninstaller.  

Once you've uninstalled it, you can run the v10.1 agent.   Though I would hazard a guess you'd need to install the v9.1  I installed the v9.1 just yesterday on a Win7 system. 

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