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ESET Safe Banking & Browser not working, bookmarks lost


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After having to reboot my computer, the ESET Safe Banking & Browser program will not open.  It is using Chrome as the browser. From what I can tell, it looks like I have to uninstall ESET Internet Security (v17) and then reinstall. My concern with this is I will lose my bookmarks, open tabs, and overall history. This is several years of info. Where is this information stored locally where I could potentially copy to make a backup? I'm not able to see this information if I open Chrome directly vs. going through the ESET version. I'm currently on Windows 10. The file trying to be opened is "C:\Program Files\ESET\ESET Security\ecmd.exe" /startprotectedbrowser.

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The secure browser run via the desktop shortcut "ESET Safe Banking & Browsing" uses a separate browser profile stored in "C:\ProgramData\ESET\ESET Security\OPP". You can back up this folder if you have created bookmarks there. For ordinary browsing we do not recommend using the isolated secured browser but a standard browser secured by ESET Safe Banking & Browsing.

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