Jump to content

ESET Safe Banking & Browser not working, bookmarks lost


Recommended Posts

After having to reboot my computer, the ESET Safe Banking & Browser program will not open.  It is using Chrome as the browser. From what I can tell, it looks like I have to uninstall ESET Internet Security (v17) and then reinstall. My concern with this is I will lose my bookmarks, open tabs, and overall history. This is several years of info. Where is this information stored locally where I could potentially copy to make a backup? I'm not able to see this information if I open Chrome directly vs. going through the ESET version. I'm currently on Windows 10. The file trying to be opened is "C:\Program Files\ESET\ESET Security\ecmd.exe" /startprotectedbrowser.

Link to comment
Share on other sites

  • Administrators

The secure browser run via the desktop shortcut "ESET Safe Banking & Browsing" uses a separate browser profile stored in "C:\ProgramData\ESET\ESET Security\OPP". You can back up this folder if you have created bookmarks there. For ordinary browsing we do not recommend using the isolated secured browser but a standard browser secured by ESET Safe Banking & Browsing.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...