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Liveguard failes to activate on all computers from the same group in PROTECT


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We deployed Eset liveguard Optimal Protection via the default Policy to certain groups from our PROTECT Server.

For some of the computers inside those groups, the activation fails. Even when trying to activate manually on a specific computers, the task is running and reporting succesful, but the Liveguard extension appears to be still non-activated.

We even tried uninstalling and reinstalling the Endpoint solution but to no avail.

Please advice if you had encountered the same problem.

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Did you add your license to an EBA account and then added this account to ESET PROTECT? If you did and you are still unable to activate ESET LiveGuard Advanced, please raise a support ticket.

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It is already added on Eset Protect (i am using the On Prem Version) and I can see it under license management like this:

 

image.png.71bbf7f93ea24d745e08033af090e2e5.png

It works on most systems, but not on all of them.

 

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