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Photo taken due to a failed unlock attempt - how to resolve this issue

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HI ESET Team, 

Our customer is using ESET Mobile Security. 

See below info from out client

"One of my Eset customers came in this morning because her phone thinks it's been hacked. She has taken a cpl of photos and they are all labelled as being taken by/of a hacker, but there has been nothing unusual otherwise."


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