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XDR Emails Have Stopped Again


Microbe

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Hi ESET Team ,

One of our client created this notification, however at first it is working, but now he said he didn't get any alerts from ESET Inspect Alerts.

image.thumb.png.f714806d099ac4c441f236362788e530.png

 

See the below concern of our client.

I’m not sure if I’m supposed to contact you guys or ESET directly, so please get back to me on what is the protocol with this.
 
 
 
 
 
FYI, the XDR emails for our ESET tenant have stopped being delivered again. I have checked the quarantine in our O365 tenant and nothing is being blocked and we’ve made no changes to our ESET tenant. Can you please take a look?
 
 
 
 
 
Thanks
 
 
 
Do you have any recommendation?
 
Cheers, 
Gil

 

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