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Not receiving verification email after being accused of overusing license

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Got ESET Internet Security not long ago. And I've reinstalled my PC twice. ESET said Im "overusing" the license.

ESET said I have to verify my subscription ownershiop to remove the device by email. But I have never received the email.

Please advise. Thanks.

Edited by CLL
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I was unable to find any license registered with your forum email address. Please provide your public license ID in the form of XXX-XXX-XXX.

Where did you buy your license from?

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The verification email was sent to the license owner's email address sxxxxxxxxxxx6@hotmail.com.

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