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Subscription ownership verification e-mail not received


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Posted

Can you please advice , why I cannot verify my ownership subcription via e-mail. I am not receiving any e-mail , although I tried by resending email verification request several times.

Public ID: 3A9-2HH-EEA

Recently , I changed my email address on ESET  HOME , but I have access for both e-mail addresses (Original one- the one which ESET HOME account  was created and the present one)

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Posted

Did you change the EH email address via EH? I still see it added in the original EH account. Couldn't it be that you have created a new ESET HOME account instead of just changing the email address in EH?

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Posted

I changed only Email address in the original ESET HOME account.

Problem fixed: received mail from Eset support România. They update the licence with new email address.All good.

Thanks!

 

 

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