Jump to content

Subscription ownership verification e-mail not received


hgi
Go to solution Solved by hgi,

Recommended Posts

Can you please advice , why I cannot verify my ownership subcription via e-mail. I am not receiving any e-mail , although I tried by resending email verification request several times.

Public ID: 3A9-2HH-EEA

Recently , I changed my email address on ESET  HOME , but I have access for both e-mail addresses (Original one- the one which ESET HOME account  was created and the present one)

Link to comment
Share on other sites

  • Administrators

Did you change the EH email address via EH? I still see it added in the original EH account. Couldn't it be that you have created a new ESET HOME account instead of just changing the email address in EH?

image.png

Link to comment
Share on other sites

  • Solution

I changed only Email address in the original ESET HOME account.

Problem fixed: received mail from Eset support România. They update the licence with new email address.All good.

Thanks!

 

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...