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Server modules not updating


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Good morning. lam having problems with my server anti-virus ,it lastly updated modules on 7th of January 2024 up to now they is no update. module 28529 was the last one. a help would be greatly appreciated. thank youCapture2.PNG.a7689c53b48d8c78ac9a449739c9ef91.PNGCapture.PNG.a56c0a37f5424d8a543439219a24d9d9.PNG

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What error do you get when you manually run update?

Please carry on as follows:

  1. Enable advanced logging under Help and support -> Technical support
  2. Run update
  3. Stop logging
  4. Collect logs with ESET Log Collector and upload the generated archive here.
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28 minutes ago, Marcos said:

What error do you get when you manually run update?

Please carry on as follows:

  1. Enable advanced logging under Help and support -> Technical support
  2. Run update
  3. Stop logging
  4. Collect logs with ESET Log Collector and upload the generated archive here.

l have attached my log file

 

collector_log.txt

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  • Marcos changed the title to Server modules not updating
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There are 2 problems:
1, You have installed ESET Endpoint Security on a server OS. You should uninstall it and use ESET Server Security instead provided you have a valid license.

2, Endpoint Security was activated using a leaked license key from China which has been canceled in the mean time.

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6 minutes ago, Marcos said:

There are 2 problems:
1, You have installed ESET Endpoint Security on a server OS. You should uninstall it and use ESET Server Security instead provided you have a valid license.

2, Endpoint Security was activated using a leaked license key from China which has been canceled in the mean time.

thank you very much that mean l have to change to eset security.

 

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Most importantly you must purchase a license if you haven't already and use ESET Server Security on file servers. On desktops use ESET Endpoint Security (with a firewall) or ESET Endpoint Antivirus.

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9 minutes ago, Marcos said:

Most importantly you must purchase a license if you haven't already and use ESET Server Security on file servers. On desktops use ESET Endpoint Security (with a firewall) or ESET Endpoint Antivirus.

thank you

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