Server modules not updating

[clive03 0]

Good morning. lam having problems with my server anti-virus ,it lastly updated modules on 7th of January 2024 up to now they is no update. module 28529 was the last one. a help would be greatly appreciated. thank you

[Marcos 5,742]

What error do you get when you manually run update?

Please carry on as follows:

1. Enable advanced logging under Help and support -> Technical support
2. Run update
3. Stop logging
4. Collect logs with ESET Log Collector and upload the generated archive here.

[clive03 0]

28 minutes ago, Marcos said:

What error do you get when you manually run update?

Please carry on as follows:

1. Enable advanced logging under Help and support -> Technical support
2. Run update
3. Stop logging
4. Collect logs with ESET Log Collector and upload the generated archive here.

l have attached my log file

 

collector_log.txt

[Marcos 5,742]

The file should have a name like ees_logs.zip.

[clive03 0]

5 minutes ago, Marcos said:

The file should have a name like ees_logs.zip.

its done l have uploaded the compressed one

ees_logs.zip

[Marcos 5,742]

There are 2 problems:
1, You have installed ESET Endpoint Security on a server OS. You should uninstall it and use ESET Server Security instead provided you have a valid license.

2, Endpoint Security was activated using a leaked license key from China which has been canceled in the mean time.

[clive03 0]

6 minutes ago, Marcos said:

There are 2 problems:
1, You have installed ESET Endpoint Security on a server OS. You should uninstall it and use ESET Server Security instead provided you have a valid license.

2, Endpoint Security was activated using a leaked license key from China which has been canceled in the mean time.

thank you very much that mean l have to change to eset security.

 

[Marcos 5,742]

Most importantly you must purchase a license if you haven't already and use ESET Server Security on file servers. On desktops use ESET Endpoint Security (with a firewall) or ESET Endpoint Antivirus.

[clive03 0]

9 minutes ago, Marcos said:

Most importantly you must purchase a license if you haven't already and use ESET Server Security on file servers. On desktops use ESET Endpoint Security (with a firewall) or ESET Endpoint Antivirus.

thank you