Jump to content

ESET cloud security mark one regular email as SPAM and deliver in SPAM folder


Recommended Posts

Hi There, ESET office security marks one of the regular emails (noreply@nab.com.au) as spam and delivers in JUNK folder. I have sent an email twice to nospam_ecos@eset.com  but seems like support do not care. Email still goes in the spam folder and ESET support do not care which is very annoying. I am from Australia and they do not have support number for Australia. We are thinking not to renew license, is there anyway I can contact support from Australia and see if ESET can fix the issue before the renewal date?

Link to comment
Share on other sites

Thanks Marcos, Provided two times email in eml format. Still no luck getting the email address in white list. Support link does not have option for cloud security.  The link you provided has home support and business support but only for server support. Are you able to provide direct support number where i can call from Australia ? 

Edited by Arpan
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...