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1514: Error occurred while getting certificates from server: Current locale settings are invalid


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Hello
I am installing the Agent on a CentOS 7 server fully updated. getting an error Stating "Current locale settings are invalid"
Current settings (output of locale command)

LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL="en_US.UTF-8"

Initialized log file: /var/log/eset/RemoteAdministrator/EraAgentInstaller.log

ESET Management Agent Installer (version: 11.0.503.0), Copyright © 1992-2023 ESET, spol. s r.o. - All rights reserved.

Creating directories...
Creating 'config' directory path: /etc/opt/eset/RemoteAdministrator/Agent
Creating 'data' directory path: /var/opt/eset/RemoteAdministrator/Agent
Creating 'Pki Cache' directory path: /var/opt/eset/RemoteAdministrator/Agent/pki.eset.com/
Creating 'logs' directory path: /var/log/eset/RemoteAdministrator/Agent
Creating 'libs' directory path: /opt/eset/RemoteAdministrator/Agent
Directories created
The archive will be extracted to: /opt/eset/RemoteAdministrator/AgentInstallerData
Extracting, please wait...
The unpacked installer data will be moved to: /opt/eset/RemoteAdministrator/Agent
Checking OpenSSL ... done [OpenSSL 0.9.8e-fips-rhel5 01 Jul 2008]
Checking installed version ...
Status of current installation is: NEW
New connection settings are 'hostname': '3.13.124.220', 'port': 2222
Checking server connection...
Connection checked successfully.
Getting certificate from server...
Failed getting certificates from server.
1514: Error occurred while getting certificates from server: Current locale settings are invalid
Cleaning up setup directories

 

Any help would be apreciated

 

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Since I was unable to find an existing ticket with this error, please raise a support ticket.

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