Eldur 0 Posted January 18 Share Posted January 18 Hello, I purchased the ESET Home security premium product for three devices, on two devices I managed to install it without problems, but on the third it still shows me an MSI error. 1922. How should I proceed? Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,271 Posted January 18 Administrators Solution Share Posted January 18 Please provide logs collected with ESET Log Collector. Link to comment Share on other sites More sharing options...
Eldur 0 Posted January 19 Author Share Posted January 19 eis_logs.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,271 Posted January 19 Administrators Share Posted January 19 Error 1922. The service 'ESET Service' (ekrn) cannot be removed. Make sure you have sufficient permissions to remove system services. Please run the ESET Uninstall tool in safe mode and install v17.0.16 from scratch. Link to comment Share on other sites More sharing options...
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