Administrators Marcos 5,267 Posted August 3 Administrators Share Posted August 3 3 hours ago, zlfaga said: Dear ESET team, can you fix my problem as well? It says 'Waiting for verification' This is a license from the scame scammer as the license above. This license was issued by a Sri Lanka reseller for activation and use in that country. It's registered to Uxxxxu Sxxxxxxxxxe (exxxxxxd@hotmail.com). Please ask for a refund and purchase a license from an authorized distributor or reseller in your country. Quote Link to comment Share on other sites More sharing options...
nadzeb 0 Posted August 27 Share Posted August 27 Hello, Can you help me with the verification? Thanks, Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted August 27 Administrators Share Posted August 27 50 minutes ago, nadzeb said: Hello, Can you help me with the verification? This is another license from a suspicious seller from Sri Lanka. The license is registered to eXXXXXXL@hotmail.com. Please ask for a refund and purchase a license from your local authorized ESET distributor or reseller. Quote Link to comment Share on other sites More sharing options...
conlon 0 Posted August 28 Share Posted August 28 I purchased the home security ultimate subscription today , around 4 hours ago. I still not have received a activation code so I can set up VPN ... How long does it take to get the activation code ? The money went out of my bank for the ultimate subscription Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted August 28 Administrators Share Posted August 28 1 hour ago, conlon said: I purchased the home security ultimate subscription today , around 4 hours ago. I still not have received a activation code so I can set up VPN ... How long does it take to get the activation code ? The money went out of my bank for the ultimate subscription I was able to find only a license for ESET Mobile Security associated with your forum email address. If you've used another email address for purchase, please supply it to me via a personal message. If there's a problem with licenses, it is strongly recommended to contact the distributor or reseller directly. conlon 1 Quote Link to comment Share on other sites More sharing options...
conlon 0 Posted August 28 Share Posted August 28 Marcos I gave wrong email I think ...when subscribing to Ultimate . .con was used at the end of my email instead of .com I requested up to date statements with my bank so I can proof I paid for the yearly ultimate subscription. Can you help me with this error ?? Be greatly appreciated. I need the VPN asap as I'm going on holidays soon Quote Link to comment Share on other sites More sharing options...
cwbabino 0 Posted August 30 Share Posted August 30 I am also not receiving the verification email, but I did receive a password change email, so it's not on the account side. Any ideas? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted August 30 Administrators Share Posted August 30 49 minutes ago, cwbabino said: I am also not receiving the verification email, but I did receive a password change email, so it's not on the account side. Any ideas? There was a typo in the domain part of your license email address. Please try to add the subscription to your ESET HOME account now. Quote Link to comment Share on other sites More sharing options...
PaoloGuttio 0 Posted August 30 Share Posted August 30 Hello, I have been meeting same problem with unreaching veryfication email. Please help me. Other mails about my e.g. loging in i recieve. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted August 30 Administrators Share Posted August 30 1 hour ago, PaoloGuttio said: Hello, I have been meeting same problem with unreaching veryfication email. Please help me. Other mails about my e.g. loging in i recieve. The verification email was sent to the license owner's email address pXXXXXXXXXs@gmail.com. Quote Link to comment Share on other sites More sharing options...
cwbabino 0 Posted August 30 Share Posted August 30 Unfortunately it is still not working. We tried to move the subscription to another Eset account with a different email and we had the same result. We receive passwords change emails, but not the verification email. I am also not receiving the verification email, but I did receive a password change email, so it's not on the account side. Any ideas? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted August 31 Administrators Share Posted August 31 11 hours ago, cwbabino said: Unfortunately it is still not working. We tried to move the subscription to another Eset account with a different email and we had the same result. We receive passwords change emails, but not the verification email. I am also not receiving the verification email, but I did receive a password change email, so it's not on the account side. Any ideas? The verification email was sent to the license owner's email address jXXXXXXXXXXXX12@gmail.com. Verification is required since the email address is different than the one used with your ESET HOME account email cXXXXXXo@gmail.com. The email appears delivered in the system: To jXXXXXXXXXXXX12@gmail.com From info@product.eset.com Subject Subscription verification Received by gmail-smtp-in.l.google.com Delivered: 2024/08/30 9:08pm UTC+00:00 Quote Link to comment Share on other sites More sharing options...
Mahesh Trading Corporation 0 Posted September 14 Share Posted September 14 3BA-KAX-XBC Not able to receive verification email Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted September 14 Administrators Share Posted September 14 4 hours ago, Mahesh Trading Corporation said: 3BA-KAX-XBC Not able to receive verification email The verification email was sent to the license owner's email address iXXo@mXXXXXXXXXXXs.com. Quote Link to comment Share on other sites More sharing options...
Sydney Transportation 0 Posted September 15 Share Posted September 15 Hi I'm also not getting the verification email. Thanks for the help 3BA-KJT-MPM Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted September 15 Administrators Share Posted September 15 30 minutes ago, Sydney Transportation said: Hi I'm also not getting the verification email. Thanks for the help 3BA-KJT-MPM A verification email was sent to the license owner's email address aXXXXXXXXy@cXXXXXXt.net. Quote Link to comment Share on other sites More sharing options...
Sydney Transportation 0 Posted September 15 Share Posted September 15 20 minutes ago, Marcos said: A verification email was sent to the license owner's email address aXXXXXXXXy@cXXXXXXt.net. The second part of that email is spelled wrong for some reason it has an extra t, that's probably why were not getting it. @comcast.net thanks for the help Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,267 Posted September 16 Administrators Share Posted September 16 10 hours ago, Sydney Transportation said: The second part of that email is spelled wrong for some reason it has an extra t, that's probably why were not getting it. @comcast.net thanks for the help The email address has been amended, you should now be able to add it to your ESET HOME account. Quote Link to comment Share on other sites More sharing options...
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