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Renewed License, Card Charged & Went Through, Still Expired


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I renewed my ESET Internet Security Essential license and checked out, and the whole purchase went through and my bank statement shows it was a charge.

 

However, no email confirming my order and waited an hour, but nothing. ESET Home still shows the license as expired, and I can not download the ESET software for the protection I purchased a license renewal for. I am not for sure what is going on, but I know I paid for it and want the subscription I paid for.

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8 hours ago, goldenMoon said:

I bought it through www.eset.com

I do also have an order number that was given after the order was successfully placed, if it is needed

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