tleylan 0 Posted January 10 Share Posted January 10 I currently have licenses for 2 products, ESET Smart Security Premium and ESET Internet Security. Internet Security recently auto-renewed and Premium is up for renewal soon. I am trying to figure out my options but I can't find the information on your site. What is the difference in cost of renewing Internet Security vs adding a license to Premium? If it isn't a lot more can I drop Internet Security, add the license for Premium and get some sort of credit for the unused time on Internet Security? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted January 10 Administrators Share Posted January 10 I'd recommend contacting your ESET distributor or reseller who should be able to merge the licenses and subtract the price for the remaining period if upgrading one of the licenses to a higher subscription. Link to comment Share on other sites More sharing options...
tleylan 0 Posted January 11 Author Share Posted January 11 Thanks for the reply. Isn't my reseller ESET? I buy these online through my ESET account. I also can't find the price (it isn't on the upgrade offer) and I'm a tiny bit concerned with "should be able to merge". Isn't this either a policy or not a policy? I'm getting more confused and time is running out on my license. Link to comment Share on other sites More sharing options...
tleylan 0 Posted January 11 Author Share Posted January 11 I found a customer support chat link, I'll try that. Link to comment Share on other sites More sharing options...
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