Jump to content

Product renewal, change, etc.


Recommended Posts

I currently have licenses for 2 products, ESET Smart Security Premium and ESET Internet Security. Internet Security recently auto-renewed and Premium is up for renewal soon.

I am trying to figure out my options but I can't find the information on your site.

What is the difference in cost of renewing Internet Security vs adding a license to Premium? If it isn't a lot more can I drop Internet Security, add the license for Premium and get some sort of credit for the unused time on Internet Security?


 

Link to comment
Share on other sites

  • Administrators

I'd recommend contacting your ESET distributor or reseller who should be able to merge the licenses and subtract the price for the remaining period if upgrading one of the licenses to a higher subscription.

Link to comment
Share on other sites

Thanks for the reply. Isn't my reseller ESET? I buy these online through my ESET account.

I also can't find the price (it isn't on the upgrade offer) and I'm a tiny bit concerned with "should be able to merge". Isn't this either a policy or not a policy?

I'm getting more confused and time is running out on my license.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...