Jump to content

newly purchased activation key expired..?


Recommended Posts

yesterday I purchased a new key to renew my subscription but it says it's already expired.

retail won't refund me since the package was opened.

any way around this?

Link to comment
Share on other sites

Appears you purchased a boxed version of Eset. Standard retail practice with boxed software is once the box seal is broken, the software is not returnable for a refund. However, the assumption here is that the software is usable in that it can be activated and the license has not expired.

Eset can't help you in this matter since you did not directly purchased the software from them. Your only recourse here is to escalate the issue to the retail store management. If they still refuse the refund and you purchased with a major credit card, you can dispute the purchase with the credit card issurer.

Link to comment
Share on other sites

  • Administrators

It should not be a problem for the store to provide you with a valid activation key if they had kept the box on store for long until it expired. It would be different if you purchased the box long ago and the activation key expired after a couple of years but this doesn't seem to be the case.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...