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17.0 is not being offered in app ...


howardagoldberg

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When clicking 'check for updates' in AV 16.2.15, Ver 17 is not being offered or downloaded. Has it been pushed out yet to existing installations? Tested this on two fully up-to-date W10 systems. Same result. v17 is not being triggered after clicking 'Check for Updates' (in app).

Edited by howardagoldberg
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4 minutes ago, howardagoldberg said:

When clicking 'check for updates' in AV 16.2.15, Ver 17 is not being offered or downloaded. Has it been pushed out yet to existing installations?

It was briefly this morning, unfortunately for me.  I made the mistake of clicking on 'check for updates' and ended up with a license error after reboot that Eset hasn't fixed yet.

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Assume Eset has temporarily suspended ver. 17.0.15 upgrades by all in-product methods until recently posted issues have been resolved.

Appears however you can still download here: https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products?ref=esf . Do so at your own risk.

-EDIT- Looks like off-load download link is also down.

 

Edited by itman
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1 hour ago, Glassertje said:

Just tested, the download links are still online.  I run 17.0.15 without any issues.

 

Looks like a bad start of a new version. Btw, I noticed on the ESET website, that you can't buy the antivirus package anymore. It starts now whit ESET Home Security Essential Former ESET Internet Security

 

They only made one mistake. ESET Smart Securty Premium is now ESET HOME Security Premium, but if i open ESET on my laptop it is still called ESET Smart Securty Premium. 😇

In-app updates are still not live.

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  • 2 weeks later...
On 11/15/2023 at 3:15 PM, itman said:

Assume Eset has temporarily suspended ver. 17.0.15 upgrades by all in-product methods until recently posted issues have been resolved.

Appears however you can still download here: https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products?ref=esf . Do so at your own risk.

-EDIT- Looks like off-load download link is also down.

 

Yeah they are working on an issue some are having with ESET Home after upgrading from v 16 to v17

 

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