verus 4 Posted December 30, 2014 Share Posted December 30, 2014 Hi, How can I with: ESET Remote Administrator (Server), Version 6.1.265.0ESET Remote Administrator (Webconsole), Version 6.1.212.0 force the clients to sync the settings manually ? thanks, Verus. Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 318 Posted January 2, 2015 ESET Moderators Share Posted January 2, 2015 Hi, I am not sure if this is what you mean, but if your client connection interval is set to let's say 20 minutes and you need a client to connect immediately, you can send a so-called "wake-up call" (it is one of the options after clicking the client in the client list). A specifically formatted packet will be sent to the client (in case your network architecture allows for it) and it will connect back to ERA right away. Link to comment Share on other sites More sharing options...
verus 4 Posted January 2, 2015 Author Share Posted January 2, 2015 thanks, that was what I meant. Does it also works when the client is on another network segment ? Link to comment Share on other sites More sharing options...
Arakasi 549 Posted January 2, 2015 Share Posted January 2, 2015 Hello verus, When you say network segment, do you mean a client with a different subnet ? or a client receiving an IP from a totally different DHCP server or router etc ? If the server can see the client and if the client is able to communicate with the ERA server, i am pretty sure it will work as you hope. Link to comment Share on other sites More sharing options...
verus 4 Posted January 2, 2015 Author Share Posted January 2, 2015 I mean on another geographical location but able to connect to each other. Server 192.168.10.10 and client is 192.168.20.10 (for example). Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 318 Posted January 2, 2015 ESET Moderators Share Posted January 2, 2015 If a ping from the server to the client can go through, the wake-up call will work just fine, regardless of the geographical location. Network connectibility is important. Link to comment Share on other sites More sharing options...
ESET Staff Solution CB530 70 Posted January 2, 2015 ESET Staff Solution Share Posted January 2, 2015 Hi Verus, See our Knowledgebase article for step-by-step instructions to send a wakeup call Link to comment Share on other sites More sharing options...
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