kidding_guy 2 Posted November 15 Share Posted November 15 With the 17.0.15.0 major ESET-update came the ESET Browser Privacy & Security extension installed for browsers. Currently, this extension is nof fully running and working on both Brave Browser, Google Chrome and Firefox. Are these start-up hickups from this new tooling/extenstion in the new ESET-version? twm 1 Quote Link to comment Share on other sites More sharing options...
ESET Staff constexpr 40 Posted November 15 ESET Staff Share Posted November 15 Brave browser is not supported. From which browser is this screenshot and how did you install it? twm 1 Quote Link to comment Share on other sites More sharing options...
kidding_guy 2 Posted November 15 Author Share Posted November 15 The screenshot is from Brave. It got installed mentioning there is a new extension available from within the browser itself, and I could just use that. Same with Google Chrome. Both browsers use the Chromium engine. I have created three screenshots from this extension from each different browser. In all browsers though the extension can be run. Firefox seems to be working. Quote Link to comment Share on other sites More sharing options...
kidding_guy 2 Posted November 15 Author Share Posted November 15 It's also listed in the Chrome Web Store, when you click on it via the extension. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted November 15 Administrators Share Posted November 15 I'm afraid we can't prevent Brave from reading the extension from Chrome or to prevent getting it from Chrome webstore via Brave. The point is not to install it since Brave is not a supported browser. We'll add a notice in the documentation and possibly KB as well. twm 1 Quote Link to comment Share on other sites More sharing options...
Glassertje 0 Posted November 15 Share Posted November 15 (edited) I see the same in the Firefox plugin. I only see secure search and browser cleanup. In the add-on store i see a screenshot whit also metadata cleanup and website settings review. Screenshot from the firefox addon store: Edited November 15 by Glassertje Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted November 15 Administrators Share Posted November 15 1 minute ago, Glassertje said: I see the same in the Firefox plugin. I only see secure search and browser cleanup. In the add-on store i see a screenshot whit also metadata cleanup and website settings review. This is correct. The screenshot was taken from ESET Security Ultimate which has more features. Quote Link to comment Share on other sites More sharing options...
Glassertje 0 Posted November 15 Share Posted November 15 (edited) 3 minutes ago, Marcos said: This is correct. The screenshot was taken from ESET Security Ultimate which has more features. Thank you for the reply. I read yesterday about the ultimate, but can't find it anywhere. Is it new? Sorry if i'm offtopic. Edit: found it Edited November 15 by Glassertje Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted November 15 Administrators Share Posted November 15 24 minutes ago, Glassertje said: Thank you for the reply. I read yesterday about the ultimate, but can't find it anywhere. Is it new? Sorry if i'm offtopic. There is no trial version for ESET Security Ultimate, however, the standard 30-day return policy will apply. After purchasing the Ultimate subscription, you add the activation key in your ESET HOME account and follow the on-screen instructions for installation: Glassertje 1 Quote Link to comment Share on other sites More sharing options...
kidding_guy 2 Posted November 15 Author Share Posted November 15 3 minutes ago, Marcos said: There is no trial version for ESET Security Ultimate, however, the standard 30-day return policy will apply. After purchasing the Ultimate subscription, you add the activation key in your ESET HOME account and follow the on-screen instructions for installation: Am I correct that the 'ESET Security Ultimate' used to be Smart Security Premium? And HS Premium 'ESET Internet Security' Also, the name giving has changed from Internet Security to Home Security, right? Quote Link to comment Share on other sites More sharing options...
kidding_guy 2 Posted November 15 Author Share Posted November 15 49 minutes ago, Marcos said: I'm afraid we can't prevent Brave from reading the extension from Chrome or to prevent getting it from Chrome webstore via Brave. The point is not to install it since Brave is not a supported browser. We'll add a notice in the documentation and possibly KB as well. So, which browser(s) are officially supported? twm 1 Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted November 15 Administrators Share Posted November 15 According to https://help.eset.com/essp/17/en-US/idh_config_bps.html, supported browsers are; Google Chrome, Mozilla Firefox and Microsoft Edge. twm 1 Quote Link to comment Share on other sites More sharing options...
kidding_guy 2 Posted November 15 Author Share Posted November 15 1 hour ago, Marcos said: According to https://help.eset.com/essp/17/en-US/idh_config_bps.html, supported browsers are; Google Chrome, Mozilla Firefox and Microsoft Edge. The "Progress. Protected." in Google Chrome still remains and doesn't launch itself/(still) hangs. Edge I don't use. Firefox is working. Strange why Brave (and maybe other Chromium-alternatives) are not working. The 'base' (Chromium) is the same, right? Quote Link to comment Share on other sites More sharing options...
sesk 23 Posted November 15 Share Posted November 15 1 hour ago, kidding_guy said: Am I correct that the 'ESET Security Ultimate' used to be Smart Security Premium? And HS Premium 'ESET Internet Security' No. premium is the new smart security, both with liveguard. ultimate is a new top of the range with vpn. Quote Link to comment Share on other sites More sharing options...
kidding_guy 2 Posted November 15 Author Share Posted November 15 34 minutes ago, sesk said: No. premium is the new smart security, both with liveguard. ultimate is a new top of the range with vpn. And the 'older' (non-extended) licenses (such as Internet Security and Smart Security Premium) will remain as is - with those feats included at purchase? No "upgrade" in license, terms, producy name and/or additional features? Quote Link to comment Share on other sites More sharing options...
ESET Staff constexpr 40 Posted November 15 ESET Staff Share Posted November 15 1 hour ago, kidding_guy said: The "Progress. Protected." in Google Chrome still remains and doesn't launch itself/(still) hangs. Edge I don't use. Firefox is working. Strange why Brave (and maybe other Chromium-alternatives) are not working. The 'base' (Chromium) is the same, right? Please wait for an update (ideally in this non-working state), I'm curious, if fix will help you. Otherwise you can send us advanced log. I'll let you know Quote Link to comment Share on other sites More sharing options...
twm 0 Posted November 16 Share Posted November 16 If the other browser are not supported then why is ESET forcefully installing its add-on there? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted November 16 Administrators Share Posted November 16 7 minutes ago, twm said: If the other browser are not supported then why is ESET forcefully installing its add-on there? The extension is installed only into supported browsers. If a particular browser parasitizes another supported browser's extensions, we can't do anything about it. twm 1 Quote Link to comment Share on other sites More sharing options...
twm 0 Posted November 16 Share Posted November 16 (edited) 40 minutes ago, Marcos said: The extension is installed only into supported browsers. If a particular browser parasitizes another supported browser's extensions, we can't do anything about it. Okay, then this confusion will unfortunately affect anybody using alternative browsers like Brave, Vivaldi etc. Maybe put a appropriate warning directly inside add-on settings. Edited November 16 by twm Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted November 16 Administrators Share Posted November 16 I couldn't find any evidence that Vivaldi would read Chrome's registry keys and get extensions from there. The BSP extension was not offered to install when launching Vivaldi either. Quote Link to comment Share on other sites More sharing options...
twm 0 Posted November 16 Share Posted November 16 9 minutes ago, Marcos said: I couldn't find any evidence that Vivaldi would read Chrome's registry keys and get extensions from there. The BSP extension was not offered to install when launching Vivaldi either. My experience was different: Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted November 16 Administrators Share Posted November 16 Ok, I forgot I reverted to a snapshot where the extension was not installed in Chrome. We'll add a notification the help that Brave, Vivaldi and other possible Chromium based browsers are not supported. Most likely that's all we can do. Quote Link to comment Share on other sites More sharing options...
ESET Staff constexpr 40 Posted November 20 ESET Staff Share Posted November 20 On 11/15/2023 at 5:08 PM, kidding_guy said: The "Progress. Protected." in Google Chrome still remains and doesn't launch itself/(still) hangs. Edge I don't use. Firefox is working. @kidding_guy, do you still have freezed the "Progress. Protected." deck in the Google Chrome extension? If yes, can you please share with us additional logs? Thanks Quote Link to comment Share on other sites More sharing options...
ESSPUSR 0 Posted 14 hours ago Share Posted 14 hours ago Im getting this on Firefox but on Edge it works. I have tried reinstalling Firefox also but did not work. Does anyone know how to fix this? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.