Alexander1988 0 Posted November 15 Share Posted November 15 Hello everyone, I have a problem, namely I installed the Eset Android package for my girlfriend about a week ago and also installed the Anti Theft. Now my girlfriend has done the wrong fingerprint several times, and so the cell phone is now blocked. I've tried everything, but in the stress I accidentally removed the smartphone from the account. At Home Eset I thought it would work. That was stupid of me. I've tried everything, we can't remember the password, I've already called Eset's friendly service and they say it's the same password as when I logged into Eset home, but it's not. I hope you can help us, thank you in advance. New cell phone blocked. It's a shame, it's the Samsung a 54 5G. Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted November 15 Administrators Share Posted November 15 Please follow the instructions in KB https://support.eset.com/en/kb2949. Quote Link to comment Share on other sites More sharing options...
Alexander1988 0 Posted November 15 Author Share Posted November 15 Unfortunately it doesn't work. I can access the locked cell phone. Unfortunately, I removed the cell phone from the home eset. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.