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Upgrade from Smart Security to NEW Ultimate


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Hello Marcos,

I have two questions.

1.) I have a license for Smart Security Premium until the end of the year. 

After release of new V17, will I get an offer to upgrade from Smart Security to Ulimate for the remaining term, when I log in into my Eset-Account?

2.) I have bought a few months ago a new license for Smart Security at Amazon, which I will activate at first day in 2024. Will I also get an offer to upgrade from Smart Security to Ulimate for the whole year?

Many thanks for an Info, Werderforever

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I assume it all depends on your local ESET distributor or reseller. Please contact them for more information on licensing and pricing after the release of v17.

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I believe you understand me wrong. 

As I have said, I have a license ending at the end of 2023, and a new license for next year, both bought at Amazon.

Amazon cannot upgrade from Smart Security to Ultimate.

My question was, do you offer an upgrade when I log in to my Eset-Account. 

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On 11/15/2023 at 12:12 AM, pipes said:

Is "ultimate" just a name change???

No an extra higher level product

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