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Can't select "exclude from detection" or "exclude signature from detection" when local threat found


pb17
Go to solution Solved by Marcos,

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I am using ESET NOD32 Antivirus 16.2.15.0

I have a batch file that I use for testing purposes that I wish keep, and I've added it to my exclusion list, but NOD32 keeps flagging it as "THREAT FOUND" whenever my backup program accesses it.

when I select "Advanced Options," the options for "exclude from detection" or "exclude signature from detection" are both greyed out grayed out.

Why can't I select those options?

 

nod32-screenshot.png

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Only potentially unsafe and unwanted applications can be excluded from within the alert window.

Is there any reason why you blurred the detection name? What threat was detected? Could you post the whole record pertaining to the detection from the Detections log?

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  • 3 weeks later...

Here is the object in question. I do wish to retain it as I use it for ongoing research.

How am I able to prevent eSet from scanning this? I've excluded the folder, so that works, however, Volume Shadow Copies keep getting triggered.

 

image.png.cc823811617fc17237df0e30761f1bba.png

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  • 3 weeks later...

Thank you, that helped. It would be nice to include the path, but there are so many Shadow copies showing up that I can't list them all.

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