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Installing a program


JCD

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Bonjour,

J'essaie d'installer un nouveau programme de généalogie "Généatique 2024" sur mon laptop. L'installation se bloque vers la fin et me demande d'abandonner l'installation. Après plusieurs dialogues sur le forum de Généatique et échanges de mails avec le un des responsable de la Société CDIP (concepteur du programme), ce serait l'antivirus NOD 32 qui bloquerait tout.

Pouvez-vous m'indiquer la marche à suivre pour que l'antivirus accepte cette installation.

Cordialement.

JC Dujardin

Belgique

 

Machine translation:

I'm trying to install a new genealogy program "Geneatic 2024" on my laptop. The installation hangs near the end and asks me to abort the installation. After several dialogues on the Généatique forum and exchanges of emails with one of the managers of the CDIP Company (designer of the program), it would be the NOD 32 antivirus which would block everything.

Can you tell me how to get the antivirus to accept this installation?

Edited by Marcos
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  • Marcos changed the title to Installing a program
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Since this is an English forum, we kindly ask you to post in English.

Does pausing protection or temporarily uninstalling ESET make a difference? Was a threat detected during installation of the program?

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