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Block web with "URL list management" and "web control" on Eset endpoint security


eornate

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Hi erverybody,

I have the issue with block URL with "URL list management" and "web control" on Eset endpoint security.

On ""URL list management" i defined the rule : block facebook.com as photo -> it not work, i still access to facebook.com

image.thumb.png.d952913bf40b477d84cd2351b5e57869.png

 

On Web control : it worked.

image.thumb.png.df965252407a63acbc485d1c5e07dcb4.png

My pc's Information

image.png.2506077e46f2b3762ece9c13bebad9b5.png

image.png.029b98db218ef09dd60c6948e859db25.png

 

 

image.png

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19 minutes ago, eornate said:

On ""URL list management" i defined the rule : block facebook.com as photo -> it not work, i still access to facebook.com

It works on ESSP when I add *.facebook.com/* to Eset existing "List of existing blocked address" list;

Eset_Facebook.thumb.png.7a6a547620f170bf0149871b860b1845.png

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2 hours ago, eornate said:

if i access facebook on Private web it was blocked, however on normal web, it was not block.

Looks like you're using Edge as your browser.

ESSP blocked facebook.com in Edge both in normal and InPrivate mode on my Win 10 22H2 Pro installation.

Edited by itman
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8 hours ago, Marcos said:

Do you use any Chrome extensions? Does the issue occur also with other browsers?

Hi Marcos,

My edge was not install any extensions :

image.thumb.png.958deaa520cf4eea8e07bc9bbac05637.png

 

I tested on 4 browsers in Normal mode : Firefox, chorme. edge and coccoc as photo below => just firefox can block.

image.thumb.png.d1d6c0953be6cc8fd17eb39db8a0f195.png

 

In private mode :

image.thumb.png.32d2c5cf8e866ef831cfeb01cee48906.png

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Does pressing Ctrl+F5 make a difference? If not, carry on as follows:

  1. Close the browser.
  2. Enable advanced logging under Help and support -> Technical support
  3. Launch the browser and reproduce the issue
  4. Stop logging
  5. Collect logs with ESET Log Collector and upload the generated archive here.
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3 hours ago, Marcos said:

Does pressing Ctrl+F5 make a difference? If not, carry on as follows:

  1. Close the browser.
  2. Enable advanced logging under Help and support -> Technical support
  3. Launch the browser and reproduce the issue
  4. Stop logging
  5. Collect logs with ESET Log Collector and upload the generated archive here.

Hi Marcos,

I reproduced with chrome browser.

ees_logs.zip

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I noticed something.

The Facebook home page the OP is being directed to does not appear to be the same one I am directed to. I suspect some type of redirection is occurring here;

Eset_Facebook.thumb.png.bbd753a1d744ac8cdd68bac5283a2600.png

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This posting about Facebook use in Vietnam is informative: https://www.washingtonpost.com/world/2023/06/19/facebook-meta-vietnam-government-censorship/ . It also might explain the different home web page. Also, assume Internet communication is being actively being monitored there.

Since Eset appears to function properly in browsers with a Private mode, that is the mode that should be used for social media access.

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