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Web and Email protection is non-functional (macOS Sonoma)

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Got the subject error and the only listed option was to restart or reinstall.  The restart didn't fix and a reinstall (repair) over the existing installation didn't fix.  Only an uninstall and reinstall fixed but that shouldn't be the option to fix a problem that's likely to happen again.  Please advise.  

Screenshot 2023-10-07 at 8.13.29 AM.png

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Should uninstalling ESET and installing it from scratch after upgrade to Sonoma not resolve the issue, please raise a support ticket.

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