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Some Detections file Action "Retained", How to "Blocked" or "Remove"?


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Were they detected by real-time protection, the on-demand scanner or another scanner? If it was an on-demand scan, wasn't it run in scan-only mode? Was the PUA detected in an archive/installer?

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15 hours ago, Marcos said:

Were they detected by real-time protection, the on-demand scanner or another scanner? If it was an on-demand scan, wasn't it run in scan-only mode? Was the PUA detected in an archive/installer?

Hi Marcos,

Thanks for responding to my question

I don't know they were deteced by real-time protection, scanner or not, because i see the detection in web console and i go to this client to check log file but can't find anything. And i think this PUA and trojan were detected by scanner schedule by week

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