Andreas H. 1 Posted December 15, 2014 Share Posted December 15, 2014 Hello, I like to test the new "Endpoint Antivirus 6" for our company. I'm just tried your "Convert legacy license credentials"-Tool to get a License Key. The Tool showed me after using a valid Key that works with my test system. But I didn't get the E-Mail with the "ESET License Administrator password" so I can not use the new management-tool. How long will it normally take to receive the mail? Who can me help with a look in your Registration-System? Best regards Link to comment Share on other sites More sharing options...
WilliamT 21 Posted December 15, 2014 Share Posted December 15, 2014 Hello Andreas, I have opened a ticket with our team incharge of this. I hope to hear something soon. I will keep you informed. Link to comment Share on other sites More sharing options...
WilliamT 21 Posted December 18, 2014 Share Posted December 18, 2014 (edited) Hello Andreas,I have a way to correct the email address on the ELA so you can get the email. I will need the exact email addres tht you want to be the "License Owner". Also I see that you did get the U/P converted to a License Key so you should be able to install ERA 6 with out issue. This only requires the License Key at install. You can Private Message me with your email address you want on the account. Please Note, at the time of this post, Version 6 of our Business products are available only in North America. The global launch should be sometime in early 2015. Edited December 18, 2014 by dwomack Link to comment Share on other sites More sharing options...
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