olddogeyes 0 Posted December 13, 2014 Share Posted December 13, 2014 I own NOD32 but downloaded the free version of SysRescue Live (I couldn't get SysRescue to install from NOD32). When I boot off of the flash drive, I am getting an error that the hard drive cannot be mounted: 'An Error Occurred While Mounting /mnt/eset-live-rw' This happened on multiple working Because of this, the boot sector and many files cannot be scanned... HELP! Thanks... Link to comment Share on other sites More sharing options...
Arakasi 549 Posted December 16, 2014 Share Posted December 16, 2014 Is this a laptop ? A windows 8 computer ? Secure boot keys? Link to comment Share on other sites More sharing options...
olddogeyes 0 Posted December 17, 2014 Author Share Posted December 17, 2014 Is this a laptop ? A windows 8 computer ? Secure boot keys? No laptops. One computer is a dual boot Win 7 and Win 8.1 Other computer is a Win 8.1 Not sure what secure boot keys are, but I don't think that is an issue as I don't think that I have them. Link to comment Share on other sites More sharing options...
Arakasi 549 Posted December 17, 2014 Share Posted December 17, 2014 (edited) Windows 8 machines now come with encryption on certain partitions by default if they are from manufacturers. The drive may be accessible but other parts are not due to the way they have embedded windows licensing into the motherboards now. Truly retarded, but that was Microsoft's way of fighting windows licensing piracy which has been incredibly easy on windows in the past 7 and before. There are still a few well built utilities that can pull the keys once booted. That would be the end of this topic though, as piracy discussion is not aloud. To get assistance with Sysrescue, i recommend phoning into support if all the normal troubleshooting has been performed from this KB article : hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3509 Edited December 17, 2014 by Arakasi Link to comment Share on other sites More sharing options...
olddogeyes 0 Posted December 17, 2014 Author Share Posted December 17, 2014 0 Windows 8 machines now come with encryption on certain partitions by default if they are from manufacturers. I didn't think that this was the case here. The original OS on the system was VISTA but it came with a Win7 upgrade for free and I loaded that when I got it. I added Win8 on the 2nd partition and it's now a dual boot configuration. But who knows what Microsoft is up to. I will follow your recommendations for further support. Link to comment Share on other sites More sharing options...
rugk 397 Posted January 2, 2015 Share Posted January 2, 2015 (edited) 1 And have you heard something from the support?And just a stupid test: Have you tested it with a ESET SysRescue Live CD/DVD?Because the error message you get is not about mounting a drive of the installed OS, but of the SysRescue drive.Maybe also a recreation of the SysRescue drive can help. Edited May 16, 2015 by rugk Link to comment Share on other sites More sharing options...
savasten 0 Posted May 1, 2015 Share Posted May 1, 2015 Please clarify the errors that you are recieving. THe error you have listed is not generally an error that should cause an issue. 'An Error Occurred While Mounting /mnt/eset-live-rw' just stated that the script could not mount the live USB image as RW(Read/Write) which is typical of live boot media. Link to comment Share on other sites More sharing options...
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