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olddogeyes

SysRescue Cannot mount hard drive

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I own NOD32 but downloaded the free version of SysRescue Live (I couldn't get SysRescue to install from NOD32).

 

When I boot off of the flash drive, I am getting an error that the hard drive cannot be mounted:

 

'An Error Occurred While Mounting /mnt/eset-live-rw'

 

This happened on multiple working

 

Because of this, the boot sector and many files cannot be scanned...

 

HELP!

 

Thanks...

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Is this a laptop ?

A windows 8 computer ?

Secure boot keys?

 

No laptops.

 

One computer is a dual boot Win 7 and Win 8.1

Other computer is a Win 8.1

Not sure what secure boot keys are, but I don't think that is an issue as I don't think that I have them.

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Windows 8 machines now come with encryption on certain partitions by default if they are from manufacturers.

The drive may be accessible but other parts are not due to the way they have embedded windows licensing into the motherboards now. Truly retarded, but that was Microsoft's way of fighting windows licensing piracy which has been incredibly easy on windows in the past 7 and before.

 

There are still a few well built utilities that can pull the keys once booted. That would be the end of this topic though, as piracy discussion is not aloud.

 

To get assistance with Sysrescue, i recommend phoning into support if all the normal troubleshooting has been performed from this KB article :

hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3509

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0

Windows 8 machines now come with encryption on certain partitions by default if they are from manufacturers.

 

 

I didn't think that this was the case here.  The original OS on the system was VISTA but it came with a Win7 upgrade for free and I loaded that when I got it.  I added Win8 on the 2nd partition and it's now a dual boot configuration. But who knows what Microsoft is up to.

 

I will follow your recommendations for further support.

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1 ;)

And have you heard something from the support?

And just a stupid test: Have you tested it with a ESET SysRescue Live CD/DVD?
Because the error message you get is not about mounting a drive of the installed OS, but of the SysRescue drive.
Maybe also a recreation of the SysRescue drive can help.

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Please clarify the errors that you are recieving.  THe error you have listed is not generally an error that should cause an issue.   'An Error Occurred While Mounting /mnt/eset-live-rw' just stated that the script could not mount the live USB image as RW(Read/Write)  which is typical of live boot media. 

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